![](https://keylangroup.com/wp-content/uploads/2024/04/The-Importance-of-a-CRM-System-for-Business-Owners-300x300.jpg)
What is a CRM (Customer Relationship Management) system? These systems are cloud-based programs that allow sales reps to perform a variety of functions such as loading prospects from a Microsoft Excel or .CSV file, entering sales activities, maintaining pipeline by sales stage, updating notes and contact information for prospects, clients, and Centers of Influence (COI), and […]